Last Updated: 24 December 2025
Attray Organics Inc. (“Attray Organics”, “we”, “our”, “us”) owns and operates this website and online store to provide farm-fresh, organic, and natural food products to customers across India. We are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, stored, and shared.
This Privacy Policy explains how we collect and process personal information when you visit our website, browse our products, place an order, contact us, or otherwise interact with our services. By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information to provide you with a smooth, secure, and reliable shopping experience. The types of information we may collect include:
a) Personal & Contact Information
- Full name
- Billing address and shipping address
- Phone number
- Email address
b) Order & Transaction Information
- Products viewed, added to cart, or purchased
- Order history, returns, exchanges, or cancellations
- Delivery and fulfillment details
c) Payment Information
- Payment method and transaction confirmation
Note: We do not store your debit card, credit card, or UPI details. All payments are processed securely through trusted third-party payment gateways.
d) Account & Communication Information
- Account login details (if you create an account)
- Preferences and settings
- Information shared via emails, contact forms, or customer support
e) Technical & Usage Information
- IP address
- Browser type and device information
- Pages visited, time spent on the website
- Cookies and similar tracking technologies
2. How We Collect Your Information
We collect information through the following sources:
- When you voluntarily provide information (orders, forms, emails)
- Automatically through cookies and website analytics tools
- From trusted service providers such as payment processors, shipping partners, and website hosting services
3. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill orders placed on our website
- To manage payments, shipping, deliveries, returns, and refunds
- To provide customer support and respond to your queries
- To improve our website, products, and overall user experience
- To send important service-related messages such as order updates
- To send promotional or marketing communications (only if permitted; you can opt out anytime)
- To detect, prevent, and protect against fraud or unauthorized activities
- To comply with applicable laws, regulations, and legal obligations
4. Cookies & Tracking Technologies
Attray Organics uses cookies and similar technologies to enhance website functionality, analyze traffic, and understand customer behavior. Cookies help us improve site performance and personalize your experience.
You may control or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.
5. Sharing & Disclosure of Information
We may share your personal information only when necessary and strictly for legitimate purposes, including with:
- Payment gateways and banking partners
- Shipping and logistics partners
- Website hosting, analytics, and technical service providers
- Government or legal authorities, when required by law
We do not sell, rent, or trade your personal information to third parties.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. While we take security seriously, no online system can guarantee complete security.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Maintain business and transaction records
- Comply with legal, tax, and regulatory requirements
8. Your Rights & Choices
Depending on applicable laws, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data (subject to legal requirements)
- Opt out of marketing communications at any time
You can exercise these rights by contacting us using the details provided below.
9. Children’s Privacy
Our website and services are intended for individuals above 18 years of age. We do not knowingly collect personal information from children.
10. Third-Party Links
Our website may contain links to third-party websites. Attray Organics is not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies separately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or operational needs. Any updates will be posted on this page with a revised “Last Updated” date.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Attray Organics Inc.
📍 Gugadiya Village, Near Behror,
Alwar District, Rajasthan, India
🧾 FSSAI License No.: 12223010000453